Capabilities

Turning ambiguity into shipped internal platforms and measurable outcomes

Program & platform delivery

• Align stakeholders on outcomes, scope, dependencies, and success metrics
• Convert ambiguity into requirements, acceptance criteria, and delivery plans
• Run delivery cadences (backlog, milestones, risk tracking, executive updates)
• Coordinate release readiness, incident response, and operational handoffs
• Build adoption paths: enablement, documentation, self-service workflows

Governance, metrics, and decision tooling

• Define KPI frameworks and metric definitions that leaders trust
• Establish stewardship, critical data elements, and automated quality rules
• Build executive dashboards that answer “what changed” and “what to do next”
• Quantify ROI and tradeoffs to support prioritization and resourcing decisions

Technical stack (what I’ve used in real programs)

• Platforms: Palantir Foundry, Collibra, Skilljar, Zoho People, Oracle EBS
• Analytics: SQL, Tableau, Power BI (and Python for analytics workflow oversight)
• Delivery: Jira, Confluence, GitHub, documentation/SOPs, enablement artifacts

Best-fit teams and roles

If your team is shipping internal systems and needs someone to make delivery predictable, I’m a fit for:

• Data platform / analytics modernization programs
• Business Technology / internal tools (HR, Finance, Operations, Security)
• Governance + KPI frameworks and executive reporting cadences
• Platform migrations where adoption and reliability matter

What I’m looking for

Stable full-time roles in the Bay Area (hybrid) or remote:

• Technical Program Manager
• Program Manager
• IT Program Manager (where applicable)

Contact

Email: organizewithrich@gmail.com
LinkedIn: linkedin.com/in/richcouch
Case Studies: View case studies
Resume: View resume